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Privacy Policy

Last updated: April 14, 2026

1. Information We Collect

We collect information you provide directly when you register, including your name, email address, and bank affiliation. We also collect usage data such as practice session results, scores, and study time to power your performance dashboard.

2. How We Use Your Information

Your information is used to:

  • Provide and personalise the JAIIB/CAIIB exam preparation experience
  • Generate AI-powered explanations tailored to your performance level
  • Track your progress and surface weak/strong areas
  • Send relevant notifications about your study progress
  • Improve the quality of questions and explanations on the platform

3. Data Storage & Security

All data is stored securely on AWS infrastructure in the ap-south-1 (Mumbai) region. We use industry-standard encryption in transit (TLS) and at rest. Access to your data is restricted to authenticated sessions only.

Passwords are never stored in plain text — they are hashed using AWS Cognito's secure authentication service.

4. AI-Generated Content

When you request an explanation for a question, the question text and correct answer are sent to an AI model (Google Gemma 3 27B via AWS Bedrock) to generate an explanation. No personally identifiable information is included in these requests. Generated explanations are cached and may be reused for other users viewing the same question.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated performance data for research or platform improvement purposes. We use AWS services (DynamoDB, Lambda, Cognito, Bedrock) to operate the platform — these are governed by AWS's own privacy policies.

6. Data Retention

Your account data is retained for as long as your account is active. Practice session data is retained for 90 days. AI explanation cache entries are retained for 30 days. You may request deletion of your account and associated data by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below. We will respond within 30 days.

8. Cookies

We use localStorage (not cookies) to persist your session state and preferences (such as dark mode). No third-party tracking cookies are used.

9. Contact

For privacy-related queries, contact us at: privacy@mockmaster.fun